Lessons are delivered via e-mail, through secure Microsoft Word files, typically within 48 hours upon processing of your order. However, if preferred, lessons can be mailed through the United States Postal Service at an additional $5 cost. Customarily, hard copies of lessons are shipped 2 days after your order is processed. Shipments normally arrive and they normally arrive within 3 - 5 business days to arrive.
Orders are processed Sun-Sat from 8am-8pm eastern time.
You may return damaged or defective merchandise within 10 days of the original purchase date for a full refund minus shipping charges. We will also be glad to exchange the damaged merchandise for anything on our site of equal for lesser value.